Contact Us

Our specialist team is here to help with valuations, consignments, bidding enquiries, or any other questions you may have.

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Address

Lumeo Auctions
London, E59LU
United Kingdom

Opening Hours

Monday – Friday: 9:00am – 5:30pm
Saturday: 10:00am – 2:00pm
Sunday: Closed

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Frequently Asked Questions

How do online auctions work?

Our online auctions allow you to browse catalogued lots, place bids from anywhere in the world, and compete in real-time during timed or live-streamed sales. Simply register an account, verify your identity, and start bidding. Each lot includes a detailed description, condition report, and pre-sale estimate to help you bid with confidence. Timed auctions feature automatic bid extensions to prevent last-second sniping, ensuring fair competition for all participants.

What are the auction fees?

Buyers pay a transparent buyer’s premium on top of the hammer price, clearly stated before each auction. Sellers pay an agreed commission rate on successful sales. There are no hidden charges — no lotting fees, no insurance fees, no surprise deductions. We believe transparent pricing builds lasting trust, and our rates are competitive with the industry standard.

How do I consign an item for auction?

Contact us with details and photographs of your item. Our specialists will provide a free, no-obligation valuation and recommend the best auction for your piece. Once terms are agreed, we handle everything: professional photography, expert cataloguing, targeted marketing, and the sale itself. You receive prompt payment following the auction’s conclusion.

Is there a reserve price?

Yes, sellers can set a reserve price — the minimum amount they are willing to accept for an item. If bidding does not reach the reserve, the lot is not sold. Our specialists work with you to set realistic reserves that balance your expectations with current market demand, maximising the likelihood of a successful sale at the best possible price.

How do I register to bid?

Registration is quick, free, and available entirely online. Create an account on our website, provide valid identification for verification, and you’re ready to bid. For high-value lots or certain specialist sales, additional verification or a refundable deposit may be required. Our team is available to assist with any part of the registration process.