Privacy Policy

Last updated: February 2025

1. Introduction

Lumeo Auctions (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website, services, or interact with us.

2. Information We Collect

We may collect the following personal data: name, email address, phone number, postal address, payment information, identification documents, bidding and purchase history, and any information you provide through our forms or correspondence.

3. How We Use Your Information

We use your data to: process bids and transactions, provide valuation and consignment services, communicate about auctions and services, verify identity for anti-fraud and anti-money laundering compliance, improve our website and services, and comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share information with payment processors, delivery partners, legal advisors, and regulatory authorities where required by law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing of, and port your personal data. You may also withdraw consent at any time. To exercise these rights, contact us at info@lumeoauctions.com.

7. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage cookie preferences through your browser settings.

8. Contact

For privacy-related enquiries, contact us at: info@lumeoauctions.com